Error in downloading pdf with annotations

anome sombre

Every time we download a pdf with annotations the pdf is returned by Weava in a scanned image format with the annotations overlaid like an image on top of the pdf. This approach renders the pdf useless for further processing/annotations in the future. Also the file size of the pdf because it is returned as scanned image from Weava is HUGE, e.g. hundreds of MB or GB. Please fix this!


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Jon Pedersen

Hi Anome, we realize that there are various improvements we ought to introduce regarding downloading PDFs with highlights/annotations. As for your specific issue, and for us to better build up the case and approach to making this better, would you kindly mind sending more details of your issue to our support channel? weavatools.atlassian.net/servicedesk/customer/portal/1/group/1/create/10002

That would be highly appreciated it. Thanks again for helping us improve and we apologize for the inconvenience caused.